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英文道歉信范文模板18篇 word A4格式

英文道歉信范文模板

英文道歉信范文模板怎么写? 下面我们九月范文网道歉信频道给大家精编的18篇关于英文道歉信范文模板,希望对大家有所帮助,内容仅供参考!

英文道歉信篇1

因未能践约赴宴致歉Unable to keep one's promise

Dear Miss Nancy,

Much to my regret I was unable to keep my promise to attend your birthdayparty last Saturday, owing to the fact that my little son was suddenly taken illearly that day.

Hoping to see you soon.

Truly yours,

Tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

英文道歉信篇2

因未能及时还书致歉Unable to return borrowed book on time

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe”which I read through with great interest. I had finished reading the book andwas about to return it when my cousin came to see me. Never having seen thebook, She was so interested in it that I had to retain it longer. However, Ihope that in view of the additional delight thus afforded by your book, you willoverlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

Tom

亲爱的凯特:

我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。该书我读得津津有味。读完后,正预备归还您时,我的表妹来访,见这本书也感兴趣,定要借去一读。为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。我想再延迟些日子奉还,谅您不会介意的。

再次感谢您的慷慨。

英文道歉信篇3

因未能及时还书致歉 Unable to return borrowed book on time

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest。 I had finished reading the book and was about to return it when my cousin came to see me。 Never having seen the book, She was so interested in it that I had to retain it longer。 However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner。

Thanking you again for the loan。

Sincerely yours,

Tom

亲爱的凯特:

我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。该书我读得津津有味。读完后,正预备归还您时,我的表妹来访,见这本书也感兴趣,定要借去一读。为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。我想再延迟些日子奉还,谅您不会介意的。

再次感激您的慷慨。

英文道歉信篇4

Dear,

I am terrible sorry for not having attended your class on time。 Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly。

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English。 I think you will be my best teacher to help me improving my English Level。 So I apologize again for my not attend your class。 I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

英文道歉信篇5

因遗失借书致歉 Because of losing a borrowed book

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。 Last night when I came to my room, it was nowhere to be found。 I will try to recover it as soon as possible。 If I fail to find it, I will get a new book for you。

But I am afraid it can never take the place of the old one。 Old books are like old friends。 Once lost, they can never be replaced。 They are connected with cherished associations which the new ones can never have。 And for this irrecoverable loss, I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。

Yours truly,

Tom

亲爱的弗兰克:

很抱歉,上星期您借给我的那本书竟遗失了。我每一天都在看,准备下个月看完。昨晚我回到我的卧室,到处也找不到那本书。我将尽力找到它。万一找不到,我只好买一本新的还您。

可是,新书恐怕不能代替那本旧书吧!旧书跟旧友一样,一旦失去就不能再得。旧书与往事相连,这种不可弥补的损失,皆由我起。我对待一切太大意了,这次给我一个警告,叫我以后要细心。

英文道歉信篇6

Dear Bob,

I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully。Had I paid more attention then,I wouldn't have made such a stupid mistake。

Now something must be done to solve the problem because I understand you cherish the CD enormously。I can either send it to you by express mail or alternatively pensate you at a reasonable price。If you do not mind,I may bring it back to you next time I go to Canada。

Please let me know which solution you prefer at your earliest convenience。I really hope you will accept my sincere apology。

Faithfully yours,

Li ming

英文道歉信篇7

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe”which I read through with great interest. I had finished reading the book andwas about to return it when my cousin came to see me. Never having seen thebook, She was so interested in it that I had to retain it longer. However, Ihope that in view of the additional delight thus afforded by your book, you willoverlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

Tom

英文道歉信篇8

Dear John,

I am eagerly looking forward to your visit to our city. After all theseyears of writing to each other, I can not wait to see you. However, I regret toinform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and theearliest I can reach the airport will be about an hour after you land. Will youplease wait for me in the arrival lounge? You can have breakfast while youwait.

By the way, as we have never met I must tell you home to identify me: I amof 165cm tall and have a long hair. In addition, I will wear a white skirt andcarry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

【译文 】

亲爱的约翰:

我非常期待着你来参观我们的城市。这么多年来我们一直通信,我早就想见到你了。但是很抱歉我不能按时到机场接你。

因为你的飞机是一大早就到达机场,而我最早也要1小时后才能到。你能不能在旅客休息室等我,你可以利用这段时间吃早饭。

随便说一句,因为我们没过面,我得告诉你怎么找我:我大概1.65米,长发。另外我会穿一件白色的裙子,手上拿一份中国日报。

希望早点见到你。

你真挚的:艾丽丝

英文道歉信篇9

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you wereso kind to lend me last week. I read it everyday and intended to finish it nextmonth. Last night when I came to my room, it was nowhere to be found. I will tryto recover it as soon as possible. If I fail to find it, I will get a new bookfor you.

But I am afraid it can never take the place of the old one. Old books arelike old friends. Once lost, they can never be replaced. They are connected withcherished associations which the new ones can never have. And for thisirrecoverable loss, I am to blame. I was so careless with my things. This is awarning to me to be more careful in the future.

Yours truly,

Tom

英文道歉信篇10

因未能践约赴宴致歉

unable to keep one's promise

dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthdayparty last saturday, owing to the fact that my little son was suddenly taken illearly that day.

hoping to see you soon.

truly yours,

tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

英文道歉信篇11

因未能及时还书致歉

unable to return borrowed book on time

dear kate:

excuse me for my long delaying in returning to you your “robinson crusoe”which i read through with great interest. i had finished reading the book andwas about to return it when my cousin came to see me. never having seen thebook, she was so interested in it that i had to retain it longer. however, ihope that in view of the additional delight thus afforded by your book, you willoverlook my negligence in not returning it sooner.

thanking you again for the loan.

sincerely yours,

tom

亲爱的凯特:

我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。该书我读得津津有味。读完后,正预备归还您时,我的表妹来访,见这本书也感兴趣,定要借去一读。为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。我想再延迟些日子奉还,谅您不会介意的。

再次感谢您的慷慨。

英文道歉信篇12

因遗失借书致歉

because of losing a borrowed book

dear frank:

i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.

but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.

yours truly,

tom

亲爱的弗兰克:

很抱歉,上星期您借给我的那本书竟遗失了。我每天都在看,准备下个月看完。昨晚我回到我的卧室,到处也找不到那本书。我将尽力找到它。万一找不到,我只好买一本新的还您。

但是,新书恐怕不能代替那本旧书吧!旧书跟旧友一样,一旦失去就不能再得。旧书与往事相连,这种不可弥补的损失,皆由我起。我对待一切太大意了,这次给我一个警告,叫我以后要小心。

英文道歉信篇13

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening。 Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam ing the day after tomorrow。 I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time。 Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date。 I do long for a pleasant chat with you。

Please allow me to say sorry again。

Regards,

Li Ming

英文道歉信篇14

因迟复来信致歉

because of answering one's letter late

dear david:

i am afraid that you will think me unpardonably negligent in not havinganswered your letter dated 7, december sooner, but when i have told you thereason, i trust you will be convinced that the neglect was excusable. when yourletter arrived, i was just in hong kong. as my family could not forward it to meduring my absence, it has been, therefore, lying on my desk until the momentwhen i took it up. now the first thing i have to hasten to do is to write to youthese few lines to express my deep regret.

i enjoyed many pleasant sights during my trip. i shall be pleased to giveyou an account to of them when i see you next.

sincerely yours,

tom

亲爱的戴维:

请原谅我收到您12月7日的来信后迟迟未复,现将原因告诉您,相信您一定会谅解的。您的来信到来时,我正巧在香港,家人无法及时转递。你的信一直放在我写字台上,直到我回到才看见,拖至今天才回信,深表歉意。

这次出去旅行饱览了许多美丽景色,下次见到您时,将告诉您一切。

英文道歉信篇15

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。 Last night when I came to my room, it was nowhere to be found。 I will try to recover it as soon as possible。 If I fail to find it, I will get a new book for you。

But I am afraid it can never take the place of the old one。 Old books are like old friends。 Once lost, they can never be replaced。 They are connected with cherished associations which the new ones can never have。 And for this irrecoverable loss, I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。

Yours truly,

Tom

英文道歉信篇16

因迟复来信致歉Because of answering one's letter late

Dear David:

I am afraid that you will think me unpardonably negligent in not havinganswered your letter dated 7, December sooner, but when I have told you thereason, I trust you will be convinced that the neglect was excusable. When yourletter arrived, I was just in Hong Kong. As my family could not forward it to meduring my absence, it has been, therefore, lying on my desk until the momentwhen I took it up. Now the first thing I have to hasten to do is to write to youthese few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to giveyou an account to of them when I see you next.

Sincerely yours,

Tom

亲爱的戴维:

请原谅我收到您12月7日的来信后迟迟未复,现将原因告诉您,相信您一定会谅解的。您的来信到来时,我正巧在香港,家人无法及时转递。你的信一直放在我写字台上,直到我回到才看见,拖至今天才回信,深表歉意。

这次出去旅行饱览了许多美丽景色,下次见到您时,将告诉您一切。

英文道歉信篇17

Dear Mr Smith

I am so sorry about that I didn't visit you yesterday。 I am expectting you can forgive me 。 Yesterday, my friend LiHong got a bad cold , and nobody can take care of her 。So I have to look after her and not have time to meet you 。But i belive you can make sense of me 。 Because I am losed a important appointment ,I feel very sad。 Can we have another meet ? I want to study from you very much。

Looking forward to hearing from you。

Yous,

Li Hua

英文道歉信篇18

Dear Friends,

Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission。

I had no intention of intruding on your personal life。 In China, arranging interesting leisure activities for visitors is a mon way to show wele。 However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters。

I’m really sorry that I didn’t check with you before making such insiderate arrangement 。All I can say is that it won’t happen again。

Sincerely,

LiLi

英文格式的道歉信

Dear Charlie,

Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。

A major business partner of our pany will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to acpany him there to negotiate about a new transaction。 I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport。

Pursuing study overseas is an essential step in the acplishment of your dream。

How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck。 Please forgive me。

Cordially,

Li Ming

英文道歉信作文模板

因未能及时还书致歉

unable to return borrowed book on time

dear kate:

excuse me for my long delaying in returning to you your “robinson crusoe”which i read through with great interest. i had finished reading the book andwas about to return it when my cousin came to see me. never having seen thebook, she was so interested in it that i had to retain it longer. however, ihope that in view of the additional delight thus afforded by your book, you willoverlook my negligence in not returning it sooner.

thanking you again for the loan.

sincerely yours,

tom

亲爱的凯特:

我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。该书我读得津津有味。读完后,正预备归还您时,我的表妹来访,见这本书也感兴趣,定要借去一读。为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。我想再延迟些日子奉还,谅您不会介意的。

再次感谢您的慷慨。

关于英文道歉信模板

Dear Bob,

I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully。Had I paid more attention then,I wouldn't have made such a stupid mistake。

Now something must be done to solve the problem because I understand you cherish the CD enormously。I can either send it to you by express mail or alternatively pensate you at a reasonable price。If you do not mind,I may bring it back to you next time I go to Canada。

Please let me know which solution you prefer at your earliest convenience。I really hope you will accept my sincere apology。

Faithfully yours,

Li ming

关于给女朋友的道歉信600字左右

尊敬的亲切的我亲爱的宝贝儿。

此时此刻我怀着沉重的心情,向您致以最真挚的问候。我是个做错事的人。是一个惹你生气的人,是一个不听你话的人。所以我便效仿古人,向你负荆请罪。对于之前惹你生气是我的错,不!是我的大错。大大错!我忽略了我可爱的宝宝是不能生气的,你具有如国母般母仪天下的威严。具有倾国倾城般的容颜。是不容侵犯的。不能招惹的。我应该听你的话,换句话说你的话就是圣旨。你说一我不能说二,你说我向东我绝不能向西。

你说我向北我绝不会向南。当然还有很多。电话的时候我不能沉默、不能不说话、不能叹气、不能发火、更不能对你顶嘴(当然亲嘴还是可以的)。听你电话是要有耐心,最重要的是我要说话算话。答应你的事情就一定要办到。因而所以我也希望你不要怀疑我什么,你是我最爱的女人。我不会辜负你对我的爱,同时我对你的爱也比真金更真。你我相遇是一段缘分,这段缘,会让我一辈子魂牵梦绕。之前的一切惹你生气请你不要认真,对不起,我不是故意的,原谅我好吗?一颗傻傻的心在痴痴的等着你原谅!忘掉一切不愉快吧,咱俩永远心连心!现在的我如同生活在暴风雨的袭击中,求你许我一个阳光灿烂的天空吧。其实,我想说让你心里难过我好抱歉!我好内疚!相爱使我的心变得狭隘,亲爱的,一切都因为爱你爱的太深!宝贝,我想我犯的错误并不太大,但需要一辈子来向你解释,听听成吗?如果你生气你就直接骂我吧,千万不要对我掉眼泪。那样的话我的心都会碎。

我知道像你这样胸襟开阔,德高望重的人肯定会原谅我吧。可我突然想起你那张大而秀美的脸上挂着淡淡的泪痕,我的心一阵绞痛。让我说声道歉:让这不快乐的一切都过去吧。同时谢谢你对我的爱,不知不觉写着写着悔恨的泪水在眼前模糊。想着,慢慢起誓:我要用一辈子的爱来偿还我对宝贝你的债!待你的谅解和呵护。

宝贝儿,原谅我好吗?如果不能原谅,我自己也就无法原谅我自己了。我知道你爱我,而此刻我却伤害了你,我愧疚的不知道该怎样开口,但我仍然要说声对不起,请你原谅!若你不宽恕我,生命将被无休止的仇恨和报复所控制。真的很想和你和好如初,请你原谅我吧!!对不起!是我伤害了你的心,我会一辈子疼你爱你作为补偿。宝贝男人如果得不到女人的谅解,就算膝下有黄金又能怎样,我跪下来表示百分之百的赔罪!其实,你每次生气的时候我都很害怕,我该打,我该骂,全怪我不听你的话,宝贝儿理解我好么!原谅我好么?不要生我的气了好么?我真的好喜欢你,好爱你!好想你!想来拥有你是一件多么美妙,多么伟大,多么自豪的事啊!!!

给女朋友感人的道歉信范文

对不起,我错了,昨天又再一次得伤害了你,你这次大概对我已经失去信心了,大概也没信心爱我了对吗?但我要告诉你,我是真的很在乎你,也真的好爱你,但是,令你失望的是我昨天却又惹你生气了。

对不起,也许我真的变了,变得老实自我为是,可是我真的没有要伤害你的意思,还记得你以前的承诺吗?你说要一辈子爱我的,可是为什么为什么。

对不起,昨天让我九点半写好给你看,但是我却拒绝了,因为我真的不知道自己如何下笔去写,所以我又令你失望了,我想了一天,还是决定去写,然后给你看,虽然时间过了,可是没关系,只要你看过也好。

记得我们的从认识到现在的点点滴滴,以前的我们会幸福快乐,可是现在却变了。能够和你认识,那是缘分,我相信缘分更相信你,因此,你对我的好,我一辈子都会记得,一辈子。仔细想想,而我又给你带来的是什么,只有伤害伤害还是伤害,真的很抱歉。

对不起,让以前的我消失,让现在的我无情的伤害你,我没有给你带来快乐,反而带来烦恼,没有给你带来幸福,反而给你带来悲伤,你给了我好多机会,而我却不懂得珍惜,一次又一次的错过,亲爱的,我真的知道错了,原谅我我一直以来只想要跟你天长地久!!一切都会变,只有我心中对你的爱不会变。

经过了这么多,我懂了,爱一个人,不要去在意对方爱不爱自己的!只能说这样有条件的爱,狭隘了!!曾经自己也是用着狭隘的爱去爱老公,犯下了这样大的错误,同时我也是真心的悔过,希望老公能够原谅,能够宽恕。谈了这么多,希望你能明白三点:

第一,我犯了这样大的错误但是只是一时糊涂,我真心诚意的悔过,我愿意对我做的错事负责!恳请你能够想通,并再给我一次机会!!

第二,我希望笨蛋能够放下一些心底的隐藏的很深的东西,真心的希望你能够开心快乐起来!!

第三,我对你的爱,从始到终一直存在,一直加深,我爱你,无条件的爱!我会用真心去证明一切,用时间去见证奇迹!不会放弃,坚守誓言!

道歉信怎么写范文

尊敬的老板:

首先我对4月8日分公司办公例会上的冲动之举,向陈经理和在座的各位管理人员表示歉意歉。

这几天,总是在为自己的冲动行为懊恼不已。充分暴露出自己的任性、不成熟、不理智的错误特点。遇事不够冷静,体现出没有一份踏实、稳妥的工作心态,对于自己工作上出现的一些问题,不能够正确地面对,以至于产生了烦躁情绪。尤其是领导对我的关怀和帮助使我感到温暖的同时,也慢慢开始放松了对自己的要求,反而认为自己已经做得很好了。因此,这次发生的事使我不仅感到是自己的耻辱,更为重要的是我感到对不起领导对我的信任,愧对领导的关心。让陈经理失望了!请接受我对您真诚的道歉。

此外,我也看到了这件事的恶劣影响,作为一名管理人员,如果在工作中,大家都像我一样,那怎么能把工作落实好、做好本职同时,如果在我们这个集体中形成了这种目无组织纪律观念,不良风气表现,我们工作的提高将无从谈起。因此,这件事的后果是严重的,影响是恶劣的。

道歉人:--

20__年__月__日

给家人真诚的道歉信

亲爱的老爸老妈:

您们好!这也许不是我第一次给您们写信了。但是,道歉信我想还是第一次写吧。其实现在的我有很多话想好您们说,然而,这些话又是我不好意思当面讲或者是在电话里讲的,所以,我想想还是再次以这种方式来说说我的心里话。

其实,也没有什么特别的事情,无非就是谢谢您们给予我的一切,我觉得我的生活里有您们真的让我很开心,很快乐,很幸福。好了,说了这么多,要说到今天的重点了,其实我想和您们说一句对不起!!我想您们也知道为什么,就是因为昨天打电话的事情。昨天打完电话之后,我觉得很后悔,后悔自己的态度。我的心情也肯定影响到了您们的心情。所以,希望您们原谅我。再次说一声对不起。

在我眼里,您们是世界上最好的父母。您们为我所做的一切都是那么的无可挑剔,那么完美无瑕。您们可以说是TOP父母之一。然而,这么好的父母却因为他们的孩子的一时心情不好,让他们也因此而心情不好。我觉得特别的惭愧和羞愧。

昨天晚上做了一个梦,梦到老爸来这边看我。刚好我也可以回国。但是我们的机票不是同一天,我比老爸先回国。然后我们一起到了机场,在我登机的时候,一个海关的人把老爸叫走,说什么签证有问题,就走了并且不让我陪。后来我就把机票改签先看看到底怎么回事。我在外面等了很久,一直没有音讯。我就给他打电话。他说其实他早就完事了,也没有什么事情,只是一些例行检查。我问他为什么不在早点告诉我,他说因为我让他心情不好,生我气了所以不告诉我。

您们陪伴我左右已经20个年头了!您们给了我很多的快乐和幸福的时光。我长大了,您们却老了。尽管这样,您们在我心里永远年轻。很庆幸能有您们这么的父母,千言万语也道不尽我的感激和感谢。

最后,再次让您们说一声对不起!我知道您们不会生我气,后或者是其他的什么。但是我一定要说出这三个字。还有四个字要和您们说,:我爱您们!!!

此致

敬礼!

20__年_月_日

关于朋友的道歉信范文

亲爱的__X:

你好!

你还恨我吗?我知道我很坏,一次次地伤害了你,你现在还恨我也是应该的。

记得那天,我很生气,心里对自己讲,我恨死你,我发誓以后都不再理你。然而,我错了。原来一个人生气也不会生很耐的,吾知你系吾系,但我系。当我再一次看到你时,我看到你的眼神充满着困惑,愤怒。从那一刻开始,我知道我错了。

但我真的没勇气去找你认错,人说,内向型的总是在意别人对自己的看法。是的,我很在意。从那以后,我不敢再望着你,我怕你会用像那天的眼神一样仇视我。我害拍,惶恐。我一次次地蹀躞于饭堂的过道,大口大口地深呼吸着,深怕自己的余光感受到你的憤怒,而使我的身体被刺得渺小。从此,我变得没自信,总是低着头颅走路。然而那天,你对着我笑,笑得那么的灿烂,我想,你大概已不再生我气了吧。但我却感到很愧疚,我觉得自己真的很小气。如果你还舍不得我的话,就请原谅我吧。如果舍得的话,也不必在意我的感受,我的心理承受能力已比高一好多了。

此致

敬礼!

__

20__年x月x日

企业给客户的一封道歉信

亲爱的客户:

您们好,感谢大家一路上对我们的信任、支持和帮助,我们才能在路上一步步前行,虽然艰难,却也一直令我们鼓舞感动,鼓励我们更要远行。__希望您们能在我们这里找到美丽找到快乐找到性福找到很多有利于自己的东西,如果能做到这些并一直坚持下去,我们想这是对一直支持信任__客户的答复,看到有些客户的留言,对我们的服务还是满意的,还是很支持我们的,对此我们感到欣慰。

但是最近发生了一件事情,我们在这里公开向您们道歉,以表我们的诚意,也更激励我们更好地服务大家。

前一段时间,有两位客户同时订了货,一位是北京的新客户,他特别要求我们送货时要送到他手里,我们决定采用EMS快递公司配送(EMS送件时由客户亲自签收)。由于是预付款,EMS快递比一般快递公司多出来的那部分快递费由我们担负,并且我们也免费送他一份礼物。另一位客户是广东佛山的老客户,他这是第四次买我们的产品,并且从来都是很信任我们预付款,我们也是尽量给予他优惠,本想让他早点收到货物,所以给他发货也采用了EMS快递公司。以前采用EMS公司时速度也是可以的,没有出现过配送时间超长的现象。

但这一次,送到北京客户那里用了五天时间,客户接受了我们的道歉,对我们表示理解,虽然也对我们的整体服务给予了好评,但还是耽误了客户的时间,所以在这里还是再次向他表示真诚的歉意!

送到广东佛山老客户那里竟然用了九天时间!对于EMS我们很生气,多次打电话让他们尽快送到客户手里,但他们的回复都是千篇一律"我们会尽快配送的"。这位老客户对我们一直都是很支持的,几次联系他也对此表示谅解没说什么,但这次由于EMS拖了这么长时间,他也许也失望了吧。由于这位客户一直以来的信任和支持,以及此次快递的拖延也给客户造成了一些麻烦,我们决定将免费送他一款他喜欢的眼罩。因为以前他曾咨询过。我们认为这是我们最真诚的道歉,希望他还能一如既往的理解支持帮助我们。

我们发货时,一般采用的快递公司有全一、星辰急便、申通、EMS或其它物流公司,近地方一般2-3天能到,远点的一般3-4天能到,更偏远的地区需要的时间更长些。

此次事件的发生,虽然客户也都表示理解,但还是给客户带来了不必要的麻烦,我们再次表示真诚的道歉!也向这两位客户及更多关心理解支持帮助我们的客户表示最真诚的感谢!常怀感恩心,常持谦虚态,我们才能在大家的支持下走得更远。我们也将更严格要求,在产品质量、类型、服务、速度都方面都能让大家感到满意,也期望着朋友们更多真诚的意见和建议。

新的一年马上就要到了,__为您们送上早早的新年祝福:愿大家合家欢乐,事事顺心,心想事成,吉祥如意,未婚的早日找到美丽的另一半,已婚的婚姻更幸福美满甜蜜。

此致

敬礼

物业给业主的道歉信怎么写

尊敬的天地苑三期11、12号业主:

您们好。

作为天地苑三期这个大家族中的一员。我们非常抱歉地通知您,由于本人04年入住天地苑后工作原因,离沪工作5年,与去年回沪工作,近日本人决定开始进行家庭装修,施工时会有大量噪声、震动!本人规定工人严格按照小区装修协议规定时间工作,另外中午12:00---14:00为休息时间,不打电钻,小震动施工。我们深知由此可能给您造成的不便和影响,也十分了解您此时的心境,对此我们深表歉意,并恳请您的谅解。对您给予的理解与支持,本人深表谢意!

此致

敬礼

____

20__年_月_日

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